Customer portals can provide a platform for customers to give feedback on products or services. This feedback can be used to make improvements, leading to higher customer satisfaction and loyalty. Additionally, positive feedback and testimonials can be used to attract new customers.
Read moreTraditionally, B2B companies conduct most of their business offline. Customers order by mail or phone, meet with their account manager or drop by physical establishments. Yet a rapid shift towards B2B e-commerce is currently taking place. Companies are selling their products or services to corporate clientele through an online B2B webshop, or the like. The following are the advantages of B2B e-commerce!
Read moreThe way business customers buy products and services is evolving. There is a rapid shift from offline to online transactions. Where did this come from? What do B2B customers expect from your business in the online arena? And how do you respond in a customer-focused, efficient and scalable way? You'll find out in this blog.
Read moreAre you considering a B2B webshop? Or do you want to improve the results of your B2B webshop? Read about what successful B2B companies do to serve customers online.
Read moreB2C companies have long been at the forefront of e-commerce. Many e-commerce solutions have been developed for the B2C market. As a B2B company, can you also use this for a business webshop or customer portal?
Read moreAs business customers are more and more likely to order online, it's important for B2B companies to set up their order management differently. In this blog, you'll discover why it's smart to integrate e-commerce and order management into a single platform.
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