What is Salesforce Order Management?
Salesforce Order Management is a Salesforce solution that allows you to manage and handle the entire order cycle of online B2B orders. From order entry to payment, internal order processing to shipping and returns. Salesforce Order Management software makes your fulfillment processes scalable by automating and standardizing them. As a result, you can more effectively process online orders and your customers will know the status of their orders at every step of the customer journey.
Salesforce Order Management in your e-commerce environment
OrderCentral is a ready-to-use and complete B2B e-commerce platform, incorporating the key features of Salesforce Order Management. Your customers can use your B2B webshop, online catalog or customer portal to place and manage their orders. These orders automatically arrive at the right place in your organizations, while your teams always have access to all the information needed to process an order or answer customer questions.