A dealer orders with the wrong discount, a price list is outdated, or a special promotion does not apply everywhere. Before you know it, incorrect amounts end up in the ERP and your back office has to correct them with a credit note or a phone call.
The impact on your organization
- Credit notes and additional work: valuable hours are lost on corrections.
- Dissatisfied dealers: frustration over unexpected price discrepancies.
- Loss of margin: incorrect discounts are applied without anyone noticing.
- No control: sales and back office work with different price overviews.
Do you recognize this in your organization?
Do you recognize this in your organization? That credit notes often need to be issued due to price discrepancies, that dealers frequently work with outdated price lists or varying discount rules, that discussions arise about which price actually applies, and that there is no central place where prices and discounts are managed consistently.
If you answered yes to one or more of these questions, price and discount chaos is likely a major source of frustration in your organization.
Why this problem occurs so often
In many manufacturing companies, prices and discounts are maintained manually in Excel or spread across different systems. Sales teams have their own overviews, dealers use outdated price lists, and the back office constantly has to determine what is correct. This inevitably leads to errors.
What you can already do yourself
What can you do yourself? Work with fixed price lists per dealer and communicate them clearly, establish agreements on discount promotions and maintain them centrally in a shared document, and regularly check whether dealers are still using the correct version of the price lists.
How OrderCentral solves this structurally
With OrderCentral, you manage prices and discounts centrally, directly connected to your ERP or CRM. Dealers always see their own up-to-date conditions and place error-free orders.
The benefits at a glance
- Always up-to-date pricing: customer-specific conditions applied automatically.
- No misunderstandings: promotions and discounts are visible in real time.
- ERP integration: prices come directly from your back office, ensuring accuracy.
- Less rework: no more credit notes due to incorrect pricing.
Ready to prevent incorrect orders?
Would you like to see how OrderCentral eliminates price and discount chaos and guarantees error-free orders?
👉 Request a demo