Orders come in daily via emails, Excel sheets, PDFs, or even phone calls. Your back office spends hours manually entering and checking orders. This not only causes delays but also leads to mistakes and frustration for both dealers and your internal team.
The impact on your organization
- Time loss: your back office handles administrative tasks instead of valuable customer interaction.
- Error-prone: manual retyping inevitably introduces mistakes in quantities, prices, or product codes.
- Dissatisfied dealers: orders are not always processed quickly and correctly, causing delivery delays.
- Limited scalability: the more dealers and orders you have, the more chaotic the process becomes..
The solution with OrderCentral
With OrderCentral, dealers get their own online portal where they can place orders directly.
- Self-service: dealers enter their own orders, always at their own pricing.
- Real-time stock: instant insight into availability and lead times.
- ERP integration: orders are automatically forwarded and processed error-free in your back office.
- More focus: your back office gains time for service and sales.
Ready to win back hours?
Would you like to see how your dealers can place orders online with ease while your back office gets relieved?